complaints
procedure

Should you have any problems with our services please write to the Business Manager.

Smith Melzack Limited
15 Grand Parade
Forty Avenue
Wembley Park
Middlesex
HA9 9JS

email:

The complaint will be acknowledged within three working days of receipt and an Investigation undertaken. A formal written response regarding our findings will be sent to you within 15 working days.

Smith Melzack is a member of the Property Ombudsman – Membership Number T00937